Your cart is empty
Return to ShopContact Us
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 06 – 12 business days from the time your package arrives back to us for a refund to be issued.
Please allow 06 – 12 business days from the time your package arrives back to us for a refund to be issued.
Shopping Information
How long will it take for my order to ship?
Orders typically ship within 1-5 business days.
Do you offer free shipping?
Yes, we offer free shipping on all orders over $50
Can I change my shipping address after placing an order?
Yes, you can change your shipping address after placing an order, but it must be done before the order is processed.
What if my package is delayed or lost?
If your package is delayed or lost, please contact our customer service team for assistance. We'll work to resolve the issue as quickly as possible.
Payment Information
What payment methods do you accept?
We accept major credit cards, PayPal, and bank transfers for your convenience.
Is my payment information secure?
Your payment information is safe with us. We use secure encryption and industry-standard protections to keep your data private, and we never share your details with third parties. For extra peace of mind, we also recommend checking that you’re signed in on a trusted device and keeping an eye on your account activity.
Can I use multiple payment methods for my order?
At this time, each order can only be processed with one payment method. If you’d like to use multiple methods, a good option is to split your purchase into separate orders. Some customers also use gift cards or store credit together with a card as a way to combine payments.
When will I be charged for my order?
You’ll be charged once your order is confirmed. In most cases, this happens right after you place your order. If you’re using a payment method that allows for pre-authorization (like some credit or debit cards), you may see a temporary hold first, which is finalized when your order ships.
Return & Exchange
What is your return policy?
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in their original condition.
How do I return an item?
Simply contact our customer service team for a return authorization, and we’ll provide instructions for shipping the item back.
Are there any items that cannot be returned?
Yes, sale items, personalized products, and undergarments are non-returnable.
When will I receive my refund?
Once your return is received and inspected, we will process the refund within 5-7 business days.